Shipping Policy

Shipping Fee

Free shipping worldwide for orders over USD 49.

Or a flat rate of USD 6 for shipping fee worldwide.


Shipping

We ship orders worldwide within 1-2 business days from our China warehouse.

With our efficient logistic partner, below is the estimated time you will be able to receive the order after ship out:

Asia / Australia / Middel East - 4 - 6 business days

Europe - 7 - 9 business days

North America - 8 - 10 business days


Delivery Address

A delivery address cannot be changed once we have dispatched your parcel. We will not be liable for any delay or failure to deliver an item due to incorrect address information.


Cancelling or Amending Your Order Before Dispatch

Before your purchases have been prepared for dispatch we can cancel an item, change the item or edit your shipping details.
Once goods have been dispatched, you will need to return the goods to process an exchange or refund. Please email us at customerservice@marcusnmarcus.com if you need to make any amendments. Please note however that requests for cancellations sent via email may not be actioned immediately which may result in the order being dispatched.